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Online Account Coordinator

Company Description:

Murphy’s Naturals is a fast-growing, innovative outdoor products and lifestyle brand based in Raleigh, NC. We create products from responsibly sourced, plant-based ingredients, consistent with our mission to celebrate nature and inspire good through quality natural products. Our products are sold nationally at retail locations as well as online. The company is a Certified B Corporation and 1% For The Planet Member. We embrace the philosophy that companies have the power and obligation to help solve the social and environmental problems we face as a global community. We make a commitment to contribute 2% of gross revenues to goodwill organizations that share our vision of a healthy environment, while supporting the health of our local and global communities.

Opportunity:

We are looking for a hardworking, detail-oriented Online Account Coordinator to join our growing sales team.

Job Summary:

We are hiring an Online Account Coordinator to assist in overseeing our website and Amazon DTC accounts. The primary tasks will be assisting the Manager of eCommerce with administrative responsibilities such as tracking, reporting, and account maintenance. To do well in this role you should have a strong attention to detail and analytic eye.

Duties/Responsibilities:

  • Monitor inventory levels for all platforms and work alongside operations team to reach inventory goals

  • Track inventory flows to give the most accurate data going in and out of our warehouse while monitoring shipping cost

  • Oversee Amazon catalog maintenance, including product detail pages, product reviews, and seller reviews

  • Handle any customer service requests for Amazon account customers

  • Manage seller support requests

  • Create and update monthly reporting to accurately log account progress

  • Process required accounting task such as completing biweekly accounting invoices, finished good builds, and inventory transfers

Education and Experience:

  • High school education required; College degree or some college is a plus

  • QuickBooks software a plus

  • Microsoft Office and/or Google Suite proficiency

  • Amazon Seller Central experience is a plus

The ideal candidate has:

  • Deep attention to detail

  • Multitasking skills

  • Excellent interpersonal communication skills

  • A knack for organization, time management, and prioritizing tasks

  • The ability to work independently and take initiative in a “start-up” environment

  • A positive, “get it done” attitude

  • A true “team player” mindset

Hours:

Part-Time (15-20 hrs./week), Monday through Friday

Work Location:

Dock 1053, 1053 E. Whitaker Mill Rd., Raleigh, NC 27604

To Apply:

  1. Please email your resume to hiring@murphysnaturals.com

  2. Your email subject line should be formatted as: Online Account Coordinator – First Name, Last Name

  3. Cover letters are too formal for our taste. In the body of your email, just tell us about yourself – what you are passionate about, what you studied in school, your current job, why you are interested in this job, or anything else you think we should know.

No phone calls, please.

Murphy’s Naturals is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status